Integrator Benefits of Configurable Software

Configurable software provides many benefits to the reseller, but the most important is increased profit. Each of the benefits described below directly effects the integrators' profit.

Not dependent on supply of programmers. A common topic for articles in the industry trade magazines is how to find and train programmers. Two industry characteristics drive this scarcity of talent. First, the programming languages are not standard languages that students can learn in school. Second, integrators tend to not pay their programmers at the same level as other industries. These factors force integrators to hire from their competitors or to find bright installers and train them to be programmers. As a result, integrators have a difficult time finding and keeping talented programmers. Having a configurable software application eliminates this problem.

More hardware sales. Many integrators have stated that if they didn't have to do custom programming, they would be able to manage more customers, meaning more hardware sales. Selling hardware is slowed down only by the services that the integrator bundles. Minimizing programming enables integrators to sell more hardware thereby increasing revenue.

Faster time to revenue. For any job where programming or debugging is the critical path to completion, switching to a configurable software application can speed up the delivery time, bringing the revenue dollars in more quickly.

Fewer call-backs. A configurable software application can have built-in techniques for homeowners to make and save adjustments to their own home configurations. This can dramatically reduce the number of call-backs immediately following the handover. Also, assuming that a configurable software application is more reliable than a custom program, the homeowner will request fewer service calls.

Easier to maintain long-term relationship. After a few years, homeowners will want to upgrade their technologies. A configurable software application makes this easier for both the customer and the integrator. Having the ability to offer software upgrades and new features easily with a few clicks of the mouse can increase the lifetime value of a customer to a integrator.

Although custom programming is one of the services that integrators provide in the connected home industry, they provide many other extremely valuable services as well. So dramatically reducing programming will not affect their importance in the industry. Instead, it will positively impact their profitability and increase the market size by lowering the overall system price.

 

 

Homeowner Benefits

 

Integrator Benefits

 

Configurable Software Application White Paper