Thank you for your purchase of Destiny Networks products. If you are having difficulties using them or have questions about them, we would be pleased to help you. You may contact us by email at support@destinynetworks.com or by phone at (408) 559-3100. Join our email list by sending us an email to info@destinynetworks.com.

Software Downloads

Ubiquity 3.3.0

   What's New in this Release?

   Ubiquity (for integrators)

   Find My Destiny (for homeowners)

Ubiquity 3.2.3

   What's New in this Release?

   Ubiquity (for integrators)

   Find My Destiny (for homeowners)

Ubiquity 3.2.2

   What's New in this Release?

   Ubiquity (for integrators)

   Find My Destiny (for homeowners)

Device Description Files (DDF's)

   Need Help creating Device Descriptions?

   Search for an AV Component User's Manual

   Download Individual Device Descriptions

   Download All Device Description Files

3rd Party Support

   Destiny IR Code Library

   Software for 3rd Party Products

Support

Training

Online Interactive Training

Training Presentation SR 3.1 & 3.2 (9 MB ppt)

The Manual

 The Manual 3.3.0 (the latest version on line)

The Manual 3.3.0 (32 MB zip included with Ubiquity)

 The Manual 3.2.2 (the latest version on line)

The Manual 3.2.2 (32 MB zip included with Ubiquity)

Troubleshooting

 Troubleshooting Guide

Troubleshooting AV Entertainment Components

Warranty and Returns

 Warranty Information

 RMA Procedure

Training

Online Interactive Training

Call us for the schedule (408) 559-3100

Supported Devices

White Papers

The Benefits of Configurable Software

   Wires for Data Networking

   Wires for Telephones

   Wires for Video

   Wires for Audio

   How to wire specific components

   Pre-wire specifications

   Destiny supported devices

Marketing Material

The Simplest Remote Control

Your Home Theater Has a New Destiny

Your Home Lighting Controller Has a New Destiny

Your Sports Bar Has a New Destiny

List of Home Automation Applications

Handsfree Automation Lifestyle Brochure

Robb Report Article

   Product photos and Destiny Logo

Events

CEDIA

Datasheets

Domain 3000 Datasheet

Domain 2000 Datasheet

Ubiquity Datasheet

Domain 350 Datasheet

Acuity 57 Datasheet

Acuity 47 Datasheet

Products

Domain 3000

Domain 3000 Datasheet

Domain 3000 Quick Install Guide

Domain 2000

Domain 2000 Datasheet

Domain 2000 Pin Out

Domain 2000 Quick Install Guide

Ubiquity Software

Ubiquity Datasheet

   Find My Destiny (for homeowners)

   Ubiquity (for integrators)

   Download Individual DDF's

Download All DDF's (zip 1 MB)

   Destiny IR Code Library

Handsfree Automation

Handsfree Automation Lifestyle Brochure

Domain 350 Shub

Domain 350 Datasheet

Domain 350 Installation Guide

Domain 350 Ports Worksheet

Acuity 57 Area Sensor

Acuity 57 Datasheet

Acuity 47 Entry/Exit Sensor

Acuity 47 Datasheet

Destiny Networks warrants its products for one year against defects in materials and workmanship. Destiny Networks is committed to 100% Customer Satisfaction. If you experience a problem with you Destiny Networks product, please contact your dealer directly, or contact support@destinynetworks.com.

Advanced Replacement Procedure

In the unlikely event that a Destiny Networks' product fails in the field during the warranty period, we are willing to provide an advanced replacement unit. This unit will be of the same model and type as the unit that has failed, if available. The advanced replacement unit will be shipped under the same payment terms that have already been setup for the Authorized Reseller. When the failed unit is returned the Authorized Reseller account will be credited.

The procedure is:

1. Call Destiny Networks' technical support at (408) 559-3100 or send an email to support@destinynetworks.com and briefly describe your problem.

2. Destiny Networks technical support will work with you, the Authorized Reseller to fix the problem or will issue an RMA number for return of the failed unit. Destiny Networks will ship a replacement unit by air carrier for delivery within 2 days. Special accommodations can be made for next day arrival.

3. Carefully package and return the failed unit noting the RMA number on the outside of the package. The shipping information is:

Destiny Networks

15750 Vineyard Blvd., Suite 120

Morgan Hill, CA 95037-5416

(408) 559-3100